PRIVACY POLICY
Effective Date: 19th of September 2025
At Uniguard, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www., use our services, or interact with us in other ways.
By accessing or using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information:
Name
Email address
Phone number
Mailing address
Payment information (for billing purposes)
Identification and security credentials (if applicable)
b. Non-Personal Information:
IP address
Browser type
Device type
Usage data (such as pages visited, time spent on the website, and links clicked)
Cookies and tracking technologies (for analytics and website performance)
c. Sensitive Information:
In certain cases, we may collect sensitive personal information related to security services you request, such as:
Security preferences
Incident reports
Any other information relevant to providing our security services
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our security services, including monitoring, surveillance, and emergency response.
To communicate with you regarding your account, services, and any security-related matters.
To process transactions and manage billing.
To send important notifications, such as security updates or policy changes.
To analyze and improve website functionality and user experience.
To ensure the security of our website and services.
To comply with legal obligations and regulatory requirements.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:
Service Providers: We may share your information with third-party vendors or service providers who assist us in providing our services, such as payment processors, IT service providers, and customer support.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change through email or a prominent notice on our website.
Emergency Situations: We may share information to protect the safety and security of individuals in emergency situations or when necessary to protect our rights or property.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files that are stored on your device when you visit a website. These cookies allow us to remember your preferences and provide a more personalized experience.
You can control cookie settings through your browser settings. However, disabling cookies may affect your experience on our website.
5. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, secure servers, and firewalls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request correction of any inaccurate or incomplete personal information.
Deletion: You may request the deletion of your personal information, subject to certain exceptions.
Opt-Out: You may opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in emails or contacting us directly.
To exercise any of these rights, please contact us at [insert contact email].
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information.
9. International Transfers
If you are located outside of [Your Country], please be aware that your information may be transferred to and processed in [Your Country]. By using our website and services, you consent to this transfer, processing, and storage of your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Uniguard
Virginia House, 56 Warwick road
Solihull, Birmingham, B92 7HX
helpdesk@uniguard.co.uk